3DS (also known as 'Mastercard SecureCode' and 'Identity Check') is a process that provides security for your online credit card payments. With 3DS Identity Check, you identify yourself by providing secure information that is only available to you. This process provides an extra layer of security for your online transactions and makes it more difficult for fraudsters to gain access to your payment details. 3DS 2.0 is the latest version and offers you a smooth and secure process for authenticating your online payments.
Moss cards are compatible with Mastercard SecureCode (3DS). This means that whenever you see the Mastercard SecureCode logo, your online payments will go through the authentication process during checkout. Mastercard contacts Moss during the payment process to confirm your identity.
For authentication purposes, you will receive a one-time password for each online payment you make at participating merchants. The one-time password will be sent by SMS to the mobile phone number you have on file with Moss. Simply enter the one-time password on the authentication page that appears and press 'Send'. The one-time password will then be verified and the transaction approved or declined. To ensure that the mobile phone number you have entered is correct, your partially hidden mobile phone number will be displayed. If the mobile number is incorrect, cancel the transaction and either update your information on the portal or contact Customer Service on +44 20 4571 2718.
If you ever suspect that a fraudulent payment has been made with your card, contact Customer Service immediately on +44 20 4571 2718.