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How Wickman Hotels onboarded a newly acquired hotel onto Moss in a week, keeping spend controls consistent across its Isle of Skye portfolio.

How Wickman Hotels brought a new Isle of Skye hotel onto Moss in a week

Case Studies - What our customers say

to onboard newly acquired Kinloch Lodge onto Moss

cardholders managed across 3 hotels from one Moss account

Wickman Hotels Ltd. has operated hotels on the Isle of Skye since the early 1990s. The family-run business now runs three properties across the island, including the historic, Michelin-recognised Kinloch Lodge, acquired in 2026. When the family brought Kinloch Lodge into the group, Finance and Systems Manager Aerin Wilson had it running on Moss within a week.

Before Moss, Aerin's team spent time at the end of every month chasing receipts and paperwork from employees across sites. Staff needed to seek permission before making purchases, and tracking and controlling that spend centrally from finance was difficult across a growing, multi-site group.

With Moss, employees across all three hotels can upload receipts straight from their phone, either a photo or an invoice, without going through finance first. Aerin's team sets and controls spend limits per employee from one portal, switching easily between properties, with every transaction flowing into Xero for reconciliation.

Card transactions are now quicker and easier to reconcile, and Moss is usually among the first things the team closes each month. When the family acquired Kinloch Lodge, onboarding the new entity onto Moss took just over a week, with the only delay being director availability for the standard compliance checks, not the Moss setup itself. Aerin and two directors replicated the same account balances and spend limits used at the group's other properties, keeping controls consistent as the group scales.

How Wickman Hotels brought a new Isle of Skye hotel onto Moss in a week

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