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Rat & Boa gets flexible control for creative spending

When you combine a creative team, creative spending habits, and a lack of spend management processes, you have a recipe for real month-end chaos. Rat & Boa’s new in-house finance team needed a way to centralise employee expenses and spend, without upping their workload.

When Laura McManus joined Rat & Boa, she inherited a system that was, in her own words, “in need of an overhaul”. The company previously outsourced its finance function, which meant there was a lack of structure, visibility and even basic process to manage and track spend.

There were no company credit cards, no expense policy, and a manual reimbursement process meant that employees were often left out of pocket, sometimes for months. Receipts were hard to track down, claims came in sporadically, and month-end was a manual nightmare.

Laura began the search for a spend management solution that could help her get the in-house finance operation off the ground. She needed a way to track and approve employee spending with minimal manual oversight.

After choosing Moss to remedy the lack of visibility and spend control, the team began by rolling out Moss cards to directors and managers, gradually onboarding the rest of the company.

Today, Rat & Boa uses Moss cards for team expenses and subscriptions, and the reimbursements module for out-of-pocket claims. With over 80 cards issued, the finance team can now see exactly what’s being spent, where, when, and by whom.

With custom approval workflows, invoices and spend can be automatically routed to managers and directors for review. As such, the back and forth email chains are now a thing of the past.

Rat and Boa has seen a two-fold improvement in working processes thanks to Moss. Firstly the finance team has slashed time spent on admin and eliminated the mess of paper receipts and email chains. Now each employee has their own card and can upload receipts directly from their smartphone.

On top of that, Moss has helped drive a cultural shift around company spending. Employees are now more conscious of the rules and requirements around spending company funds.

While expenses are still occasionally paid out of pocket, Moss has made the reimbursement process far quicker and easier for everyone. There’s no more waiting months for money to be reimbursed.

The finance team can now track all active recurring payments in one place and have automatic expense reconciliation thanks to Moss’ Xero integration.

Rat & Boa gets flexible control for creative spending

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