AI Hub/MCP use cases/Stuck Approval Chaser
Use case · Moss connector

Stuck Approval Chaser

Last updated
Nov 2026
Built by
Moss Finance

Lists items waiting too long for approval and drafts a message per approver.

ApprovalsApproval statusRemindersMonth-endAccountantHead of finance / CFO
Which items have been waiting for approval for more than 5 days? Draft a message to each approver.
Using skill · Stuck approval chaser
Reading Moss · invoices and approval details

3 invoices waiting longer than 5 days, £4,126.50

ApproverSupplierInvoiceSubmitted byAmountWaitingID
Lukas MeyerMicrosoftINV-88213Daniel Fischer£1,860.0014 dayscaefb807-4313-43f8-9cd3-07e57ad69a82
Lukas MeyerGoogleINV-0087Anna Keller£1,186.508 days40c21338-946a-4ee3-9008-6ad02e6b14e5
Sophie Wagner or Emma Becker (any one can approve)AmazonINV-2291Max Weber£1,080.006 days284a1a13-c9f0-4afa-9233-7027f22d718b

Lukas Meyer: 2 waiting, £3,046.50. Sophie Wagner or Emma Becker: 1 waiting, £1,080.00.

Message to LukasHi Lukas, two invoices have been waiting for your approval: Microsoft INV-88213 (£1,860.00, 14 days) and Google INV-0087 (£1,186.50, 8 days). Could you take a look today? Thanks!
3 invoices waiting, £4,126.50 · 2 messages drafted
Example using sample data · Claude + Moss MCPAnswered in 12 seconds

What it does

Instead of opening every approval queue, this prompt finds all items waiting longer than your limit, shows who still has to approve each one and drafts a short message per approver.

Use it weekly and in close week.

Prompt

Copy the prompt, then replace the highlighted placeholders in your AI assistant.

Stuck Approval Chaser: Use Moss MCP
Use AskUserQuestion (clickable multiple choice) to collect [inputs] first. Offer my real entities from Moss as options. Ask me to type names, dates and numbers in chat. If I pick Other, ask again for the exact value.

INPUTS
• Entity: [choose an entity or All entities]
• Waiting longer than: [number] days
• Item types: [invoices, reimbursements, or both]
• Tone: [friendly or formal]
• Delivery: [overview in chat & messages, or Excel overview only]

RULES
• Find all items of the chosen types in Moss that are not yet ready for review because they are still stuck in the approval flow. Exclude drafts and rejected items.
• Take the approver and the days waiting from the approval details of each item. If any one of several people can approve, address them in one message.

OUTPUT
• Per approver: number of waiting items and total value, then each item with transaction ID, type, creator, amount, currency and days waiting, oldest first.
• A short draft message per approver in the chosen tone, with their items listed.
For whoever sets it up

Set it up

Connect Moss once, then copy the prompt or save it as a skill. Each takes about two minutes.

1

Connect Moss to your AI assistant

Once · about 2 minutes

Add the Moss connector and sign in with your Moss account.

Step 1 of 4 · illustration

On a team or enterprise plan, a workspace admin may need to allow custom connectors before you can add Moss.

2

Choose how you use it

Pick one

Copy the prompt for a quick run, or save it as a skill so Claude runs it the same way every time.

  1. Copy the prompt from this page.
  2. Paste it into a new chat with Moss MCP switched on.
  3. Replace the highlighted placeholders and send.

Check a few transactions through the Moss links before you send any reminders.

How MCP works

MCP is an open standard that lets your LLM look things up in other tools. The Moss MCP gives it read access to your Moss data, so it answers from your real numbers.

01 · Connect

Link Moss to your LLM once

You sign in with your Moss account. After that, your LLM can reach Moss whenever you ask.

02 · Ask

Use a prompt in plain English

Your LLM asks the Moss MCP for what it needs, such as expenses, budgets, bank transactions or receipt files.

03 · Get

An answer from your own data

Lists, summaries and drafts based on what is in Moss. Nothing in Moss is changed.

What MCP can see

You stay in control. The Moss MCP only reads data. It can't change or pay anything.

It canIt can't
Read card transactions and their receipt statusChange, approve or delete anything
Read cardholders, teams and entitiesMake payments or move money

FAQ

Yes, for the data. The connector reads your own Moss data, so you need a Moss account.

Goes well with